Skip to main content

Chris Hitch Shares 3 Essential Questions for Developing Business Strategy

Hitch Play Video

Chris Hitch, adjunct lecturer in management, innovation and entrepreneurship, has shared his method of developing business strategies with organizations across industries by asking three big questions.

“Never confuse operational excellence with strategy,” said Hitch. “Because you could be the world’s best typewriter repair shop but if nobody needs your services you’re out of business.”