While both rank-and-file workers and the C-suite see AI as a great opportunity for business transformation, both sides are skeptical over its deployment, according to a recent CNBC story.
Experts say that while there is widespread AI anxiety no matter which side of the desk a person sits on, having leaders enthusiastic about AI as well as providing clear communication on how it will impact and alter employee jobs is critical for its long-term success.
Poole College’s Patrick Flynn, an assistant professor of human resource management, describes trust as “critical currency” in the workplace.
“From a subordinate, lower-level employee’s perspective, they have to trust two different actors, the leader and the AI,” Flynn said in the story.
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