Finding trust in the workplace shouldn’t be hard, but some researchers suggest it is. In an article exploring how the lack of trustworthiness impacts businesses, Roger Mayer, Poole College professor of leadership, offers a framework for what building trust can look like. His model of organizational trust integrates three strands:
“I trust you implies that I believe you have the necessary skills to do your job well,” Mayor says. “I believe that you are a person of integrity whose values are in large measure aligned with mine. And I see you as someone who is benevolent — by that I mean you genuinely care about the success of all you work with and the business in its entirety.”
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