Department of Information Technology, Analytics and Operations (ITAO)

The Department of Information Technology, Analytics and Operations (ITAO) brings together the academic areas of information systems, business analytics and artificial intelligence and supply chain and operations management. We teach students to apply these disciplines to real-world business challenges and conduct research that advances the field. As a leader in business analytics, ITAO prepares graduates to drive innovation, optimize performance and lead in a data- and technology-driven business world.

Leadership: Seb Heese, Interim Head, Department of Information Technology, Analytics and Operations (ITAO)

Our faculty have developed collaborative research projects with the Department of Computer Science in NC State’s College of Engineering, bridging business and technology to tackle complex, real-world challenges— advancing innovation at the intersection of information systems, analytics, and operations.

The Poole College formed the Operations and Supply Chain Advisory Board to create opportunities for graduate and undergraduate students to connect with alumni and industry professionals across sectors, helping them strengthen their career marketability. Board members serve as a vital link between students and the professional community, offering their expertise, networks, and support to advance student success in operations and supply chain management.

Meet IT, Business Analytics and Operations Faculty

Our business analytics research efforts are designed to be leveraged to solve real problems facing businesses in an effort to increase revenue, efficiency and productivity. Our operations faculty have extensive experience across various industries such as agriculture, chemical, energy, pharmaceutical, bioscience, healthcare, logistics, and transportation.

ITAO Directory

Related Programs & Initiatives in ITAO

Business Analytics and AI Initiative (BAI)

The BAI, housed in the Poole College, serves as the hub for all of our business analytics activities including education, research and thought leadership.

Supply Chain Resource Cooperative (SCRC)

The SCRC provides resources to support the efforts of students, faculty, and professionals with focused, concise, and unbiased information on supply chain management topics.

B.S. in Business Administration, Information Technology Concentration

Undergraduate students in the IT concentration learn the basics of computer hardware, software and networking, and more importantly, how to apply that technical knowledge to business functions such as finance, marketing and product management.

B.S. in Business Administration, Operations/SCM Concentration

Undergraduate students develop and evaluate business processes, perform strategic and tactical supply chain planning, and manage the activities and resources that transform inputs into finished goods and services.

Business Analytics Honors Program (Undergraduate)

The program offers select Poole College undergraduate students challenging analytics coursework with a practicum course that engages students with local employers working on real world business analytics projects.

Graduate Business Analytics Certificate

The Graduate Certificate in Business Analytics helps to develop management professionals who are skilled in big data analysis and decision-making.

Graduate Certificate in Operations/Supply Chain Management

With an emphasis on information and supply flow, students develop the skills needed to write comprehensive management reports, manage teams of workers, and make persuasive management presentations.