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Fay Cobb Payton

Professor of Information Technology and Business Analytics

IT, Graduate Faculty

Department of Business Management

Nelson Hall 3122


Fay Cobb Payton is a Professor of Information Systems/Technology at North Carolina State University in the College of Management.  She is an editor for Health Systems, and an Associate Editor for Decision Sciences, DATABSE and Information Technology & People journals.  She was named the 2016 North Carolina Technology Association Tech Educator of the Year. She was selected to participate in the 2016 White House Summit on the United State of Women.

She received the 2013 National Coalition of Women in Information Technology (NCWIT) Undergraduate Mentoring Award.  She is a member of the NC State University Women in Science and Engineering Advisory, and collaborates with several interdisciplinary groups at the institution.

As an American Council on Education Fellow, she worked on issues of academic review, interdisciplinary graduate research and education, and institutional economic and community impact and shadowed national and international leaders.  Payton also collaborated with the NC State University Institute of Emerging Issue, a think-and-do-tank during here leadership fellowship.

Payton has appeared on CBS Radio Network, Black Data Processing Association iRadio, Sunrise America, Financial Review, National Public Radio and others to discuss her research including health IT, tech leadership, diversity and inclusion in the technology industry, and under-representation of under-represented groups in STEM. She has collaborated and/or consulted with a number of organizations on these and other topics.  She has given talks at several information technology industry and professional conferences, public school education sessions and STEM outreach organizations.  She was awarded the first SAS Institute Fellow for her work in analytics and teaching in the IS/IT classroom, and as received two NC State University Alumni Extension Awards.

Payton worked in corporate IT and engineering before joining the academy, and has consulted with a number of organizations.

She is the author of Leveraging Intersectionality: Seeing and Not Seeingan anthology of her research on STEM education and experiences in both academe and corporate environments.


Ph.D., Information and Decision Systems, Case Western Reserve University (1997)

Area(s) of Expertise

Health Care IT and Disparities, Data Management, STEM Issues, Diversity and Systems Implementation

Intellectual Contributions

  • Payton, F.C. and Kvasny, L. Technology Affordance – Maybe Not: The Case of Stigmatized Health Conditions, Journal of the American Medical Informatics Association, 2016, 1-6. DOI:
  • Payton, F.C., Cultures of Participation & Design – @myhealthimpact: For Students, By Students, Information Systems Journal, 2015, doi:10.1111/isj.12086.
  • Payton, F. C., Workplace Design – The Millennials Are Not Coming, They Are Here, Design Management Institute, Spring 2015, 54-63.
  • Payton, F.C. and Galloway, K. Here Comes the #Engagement: A Serious Health Initiative Made Trendy, XRDS ACM Magazine, 2015 (21:2), 28-31.
  • Zhang, S., Nagarajan, R., Payton, F.C., and Massarweh, S., Inferring Breast Cancer Concomitant Diagnosis and Comorbidities from the Nationwide Inpatient Sample using Social Network Analysis, Health Systems, 2014 (3), 136-142.
  • Payton, F.C., Kvasny, L. and Kiwanuka-Tondo, J. Seeking and Perceiving Online HIV Prevention Information: Black Female College Students’ Perspectives, Internet Research, 2014 (24:4), 520-543.
  • Zhang, S., Payton, F.C., and Ivy, J.S. Characterizing the Impact of Mental Disorders on HIV Patient Length of Stay and Total Charges, IIE Transactions on Healthcare Systems Engineering, 2013 (3:3), 139-146.
  • Brailsford, S., Harper, P., LeRouge, C. and Payton, F.C., Health Editorial, Health Systems, 2012, 1, 1–6.
  • Payton, F. C. and Kvasny, L. The Underground Railroad of Social Media Information: Black Bloggers, Techoactivisum and the Jena 6, Information Technology & People, 2012, (25:1), 81-102.
  • Payton, F., Pare, G, LeRouge, C. and Reddy, M. Health Care IT: Process, People and Patients and Interdisciplinary Considerations, Journal of the Association of Information Systems – Special Issues on Health Care IT, 2011, (12:2), pp.i-xiii.
  • Mengistu, K., Payton, F.C., Mbarika, V. and Meso, P., Testing Integrative Technology (Telemedicine) Acceptance Models Among Ethiopian Physicians, Telemedicine and eHealth, 2010.
  • Zhang, S., Ivy, J. S., Payton, F.C. and Diehl, K., Modeling the Impact of Comorbidity on Breast Cancer Patients Outcomes, Health Care Management Science, 2010 (13:2), 137-154.
  • Payton, F.C., Beyond the IT Magic Bullet: HIV Prevention Education and Public Policy (Analytics), Journal of Health Disparities Research and Practice, 2009 (3:2), 13-33.
  • Payton, F.C. and Kiwanuka-Tondo, J., Contemplating Public Policy in Online Content, Then Where is the Technology Spirit?, European Journal of Information Systems, 2009, 18, 192-204.
  • Mbarika, V., Payton, F.C., Kvasny, L. and Amadi, A., IT Education and Workforce Participation: A New Era for Women in Kenya?, The Information Society, 2007 (23), 1-18.
  • Payton, F.C., African-American IT Professionals: Diversity and Employee Rights Considered, Journal of Individual Employment Rights: Special Issue on Implication of Technology and Information Systems for Individual Employee Rights, 2006 (11:4), 349-367.
  • Payton, F.C., White, S., and Mbarika, V., Using IRSS Psychology Theory to Understand the Experiences of Under-represented Faculty in the IS/IT Domain, Decision Sciences Journal of Innovative Education, 2006 (4:2), 191-213.
  • Payton, F.C., White, S. and Mbarika, V., A Re-Examination of RacioEthnic Imbalance of IS Doctorates: Changing the Face of the IS Classroom, Journal of the AIS, 2005 (6:1), 37-51.
  • Payton, F.C., Rethinking the Digital Divide, Communications of the ACM, 2003 (46:6), 89-91.

Book Chapters

  • Payton, F.C. and Pinto, N.  Hospital Social Media Strategies – Patient or Organization Centric?, Encyclopaedia of Healthcare Administration and Management, 2016.
  • Payton, F.C. and Conley, C., Health Informatics Education: Matters to Consider, In Health Informatics (e-Health) for the Curious: Why Study Health Informatics. The Curious Academic Publishing, 2015.
  • Payton, F.C. and Conley, C., The Dark Side of Social Media: Health Stigma and College Students’ Perspectives, In Social Media: Global Perspectives, Applications, Benefits and Dangers. Nova Science Publishers: Hauppauge, NY, 2015.