Tom Zagenczyk
Stephen P. Zelnak Jr. Professor of Management
Department of Management, Innovation and Entrepreneurship
Nelson 1322
tzagenc@ncsu.eduBio
Tom Zagenczyk is a Professor of Management in the Department of Management, Innovation and Entrepreneurship in the Poole College of Management at North Carolina State University (PhD, Katz Graduate School of Business at the University of Pittsburgh, 2006). At NC State, he teaches undergraduate and MBA courses in Organizational Behavior, Leadership and HR. Prior to NC State, he was a faculty member at Clemson University for 16 years. He taught undergraduate, MBA, and PhD courses in Organizational Behavior and Human Resource Management at Clemson University, West Virginia University and the University of Pittsburgh. He also consulted or provided training for companies including Michelin, Waffle House, Greenville Health System, Nestle and others.
Tom’s research addresses three main questions: (1) How does social influence from coworkers (through social networks) affect how employees think and behave at work? (2) How can organizations and employees develop productive relationships?, and (3) What can employees do to cope with stressors (such as abusive supervision, coworker exclusion, and broken promises) at work? He tries to answer these questions by bringing together sociological (e.g., social networks) and psychological (e.g., personality) approaches to understand the workplace in a more comprehensive fashion. He’s published his research extensively in management and applied psychology journals and has been part of teams that have been awarded more than $8 million in external funding from organizations like the National Science Foundation and the Australian Research Council. His work has been featured in media outlets such as Scientific American, BBC Science, Forbes, and Psychology Today.
Tom was recognized as a University Faculty Scholar at NC State (2025) and a Dean’s Professor in Poole (2024) and was awarded the MIE Research Impact Award (2025) and MIE Research Leadership Award (2023). He served as the Editor-in-Chief of the journal Group & Organization Management (GOM) from 2020-2022 and currently serves on several other editorial boards, including the Journal of Management.
Publications
Krivacek, S. J., Zagenczyk, T. J., Griep, Y., & Cruz, K. S. (2025) Softening the blow: The
mitigating effect of compassion on the negative effects of psychological contract breach and violation feelings. Accepted, Journal of Business Ethics.
Scott, K. L., Ferrise, E., Sheridan, S., & Zagenczyk, T. J. (2024) Work-related resilience,
engagement and wellbeing among music industry workers during the COVID19 pandemic: A multiwave model of mindfulness and hope. Stress & Health, 40, e3406. https://doi.org/10.1002/smi.3466
Altmetric Score: 223 (top 5% of all research outputs scored by Altmetric)
Kiewitz, C., Zagenczyk, T. J., Shoss, M. K., & Cruz, K. S. (in press). O’ coworker, who art thou? The conundrum of not knowing who is or is not one’s coworker and a preliminary definition. Group & Organization Management. https://doi.org/10.1177/10596011231207733
Eisenberger, R., Wen, X., Zheng, D., Yu, J., Liu, Z., Zhang, J., Wang, L., Kim, T., Krivacek, S., Zagenczyk, T. J., Joo, M., Mesdaghinia, S., Lee, D., & Kim, T. (2025). Does felt obligation or gratitude better explain the relationship between perceived organizational support and outcomes? Group & Organization Management, 50, 243-288. https://doi.org/10.1177/10596011231180388
Krivacek, S. J., Thoroughgood, C., Sawyer, K. B., Smith, N. A., & Zagenczyk, T. J. (2024). When there’s no one left to blame: The impact of coworkers’ perceived competence and warmth on the relations between ostracism, shame, and ingratiation. Journal of Business Ethics, 194, 371-386. doi: 10.1007/s10551-024-05614-1
Zagenczyk, T. J., & Powell, E. E. (2023). Social networks and citizenship behavior: The mediating effect of organizational identification. Human Resource Management, 62, 461-475. https://doi.org/10.1002/hrm.22144
Thoroughgood, C., Lee, K., Sawyer, K., & Zagenczyk, T. J. (2022). Change is coming, Time to undermine? Examining the three-way interaction of Machiavellianism, anticipated organizational change, and coworker exchange quality on social undermining at work. Journal of Business Ethics, 181, 701-720. https://doi.org/10.1007/s10551-021-04943-9
Zagenczyk, T. J., Powell, E.E., & Scott, K.L. (2020). How exhausting!? Social network ties,
structural position, and emotional exhaustion. Journal of Management Studies, 57, 1589-1609. doi: 10.1111/joms.12557
Thatcher, J. B., Wright, R., Sun, H., Zagenczyk, T. J., & Klein, R. (2018). Mindfulness in information technology use: Definitions, distinctions, and a new measure. MIS Quarterly, 42, 831-847. doi: 10.25300/MISQ/2018/11881
Restubog, S. L. D., Zagenczyk, T. J., Bordia, P., Bordia, S., & Chapman, G. J. (2015). Moderating roles of self-control and aggressive work culture in predicting responses to psychological contract breach. Journal of Management, 41, 1132-1154. doi: 10.1177/0149206312443557
Scott, K. L., Zagenczyk, T. J., Schippers, M. C., Purvis, R. L., & Cruz, K. S. (2014). Coworker exclusion and employee outcomes: The moderating role of perceived organizational and social support. Journal of Management Studies, 51, 1235-1256. doi: 10.1111/joms.12099
Zagenczyk, T.J., Restubog, S.L.D., Kiazad, K., Kiewitz, C., & Tang, R. (2014). Psychological contracts as a mediator between Machiavellianism and employee citizenship and deviant behaviors. Journal of Management, 40, 1098-1122. doi: 10.1177/0149206311415420
Shoss, M., Eisenberger, R., Restubog, S.L.D., & Zagenczyk, T.J. (2013). Blaming the organization for abusive supervision: The roles of perceived organizational support and supervisor organizational embodiment. Journal of Applied Psychology, 98, 158-168. doi: 10.1037/a0030687
Scott, K.L., Restubog, S.L.D., & Zagenczyk, T.J. (2013). A social exchange-based model of the antecedents of workplace exclusion. Journal of Applied Psychology, 98, 37-48. doi: 10.1037/a0030135
Kiewitz, C., Restubog, S.L.D., Zagenczyk, T.J., Scott, K.L., Garcia, P.R.J., & Tang, R.L. (2012). Sins of the parents: The role of supervisors’ prior experience of family undermining in predicting subordinates’ perceptions of abusive supervision. Leadership Quarterly, 23, 869-882. doi:10.1016/j.leaqua.2012.05.005
Restubog, S.L.D., Scott, K.D., & Zagenczyk, T.J. (2011). When distress hits home: The effects of contextual factors and psychological distress in predicting employee responses to abusive supervision. Journal of Applied Psychology, 96, 713-729. doi: 10.1037/a0021593
Zagenczyk, T.J., Scott, K.D., Gibney, R., Murrell, A.J., & Thatcher, J.B. (2010). Social influence
and perceived organizational support: A social networks approach. Organizational Behavior and Human Decision Processes, 111, 127-138. doi: 10.1016/j.obhdp.2009.11.004
Education
PhD Organizational Behavior and Human Resource Management University of Pittsburgh
Bachelor of Science Business Administration University of Pittsburgh